At Carttha Shop (“we”, “us”, or “our”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cartthashop.com or purchase our rugged workwear and outdoor gear.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase.
- Transaction Information: Details about products you purchase, payment method, and order history.
- Technical Data: IP address, browser type, device information, and operating system for security and analytics.
- Usage Data: Pages visited, time spent on site, and navigation patterns to improve user experience.
- Communication Data: Records of customer service inquiries and responses.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders for workwear and outdoor equipment
- Provide customer support and respond to inquiries
- Improve our website functionality and product offerings
- Prevent fraud and enhance security measures
- Send transactional communications (order confirmations, shipping updates)
- With consent, send marketing communications about new products and promotions
- Comply with legal obligations and enforce our policies
3. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Payment processors (Visa, MasterCard, PayPal), shipping carriers, and IT service providers necessary for order fulfillment.
- Legal Compliance: When required by law or to protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties for marketing purposes.
4. International Data Transfers
As we serve customers worldwide (excluding some parts of Asia and remote locations), your data may be transferred to and processed in countries outside your residence. We implement appropriate safeguards to ensure your data remains protected according to this policy.
5. Data Security
We implement robust security measures to protect your information:
- 256-bit SSL encryption for all transactions
- PCI-DSS compliant payment processing
- Tokenization for recurring payments
- Regular security audits and monitoring
While we strive to protect your data, no internet transmission is 100% secure. We recommend using strong passwords and protecting your login information.
6. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations (tax, accounting, etc.)
- Resolve disputes and enforce agreements
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Restrict or object to certain processing
- Receive a portable copy of your data
- Withdraw consent (where applicable)
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at [email protected].
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and shopping cart
- Analyze site traffic and performance
- Deliver targeted advertisements (with consent)
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
9. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.
10. Changes to This Policy
We may update this policy periodically. The “Last Updated” date at the top indicates when revisions were made. Continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or concerns:
Carttha Shop
84 Sweetwood Drive
Denver, US 80216
Email: [email protected]